Protecting your privacy is very important to us.
Prime Holdings Insurance Services, Inc. ”Prime“ and its affiliates recognize the privacy
concerns of our customers and potential customers who visit our
web site and/or mobile application (”app“). We want you to be
aware that we collect information through our web site/app for our
internal use. We intend to use information collected only in the
normal course of our business and as permitted by law. No personal
information is required when you visit our web site/app, however,
certain information is collected in order to help us provide the
products and services we offer.
We may collect non-public personal information about you from
any or all of the following sources:
- Applications or other forms received from you;
- Insurance transactions your conduct with us or our affiliates;
- Claims information provided in the event of a claim; and
- Consumer reporting agencies.
The personal information that we obtain from you might be your
name, address, phone number, email address, social security
number, driver’s license number, date of birth.
We do not disclose any non-public personal information we gather
about our customers or former customers to anyone, except as
permitted by law. We may disclose non-public personal information
about you to related or third-party brokers and/or agents, to
premium financial service companies, and to third-party companies
who perform marketing services for us. We restrict access to your
non-public personal information to those employees who need to
know that information in order to provide products or services to
you. We maintain physical and procedural safeguards to guard your
non-public personal information. We may use your personal
information for several purposes, such as monitoring the use of
our web site/app so that we can make improvements; diagnosing and
solving technical problems; fulfilling customer requests for
certain products and services; and sending material of interest
(if you have so requested). Sometimes we must collect medical
information in conjunction with a claim. We do not use or share
your medical information for any marketing purpose, unless we
receive your permission.
We may also share your Information for other permitted purposes,
including: with another insurance company if you are involved in
an accident with their insured, with our reinsurers, with
insurance-support organizations that detect and prevent fraud,
with medical professionals or institutions in order to verify
coverage or conduct operations or services audits, with state
insurance departments or other governmental or law enforcement
authorities if required by law or to protect our legal interests
or in cases of suspected fraud or illegal activities, and/or if
ordered by a subpoena, search warrant or other court order.
We may store a cookie on your computer when you visit our web
site/app. A cookie is a piece of information that is required to
create and maintain a secure session. With a cookie, each time
your browser requests a page from the server, a message is sent to
us. A cookie's main objective is to identify users and personalize
their visit by customizing web pages for them--for example, by
welcoming them by name the next time they visit the same site. A
site using cookies may invite you to provide personal information,
such as your name, e-mail address and interests. Our cookies do
not contain confidential or personal information.
We may keep the e-mails you send to us. If you agree to receive
e-mail messages from us, we will keep the information you give us
to send e-mail of specific interest to you. Please be careful
about the information you give us in e-mail. As with any public
web site, this communication may not be secure. If you do not wish
to be contacted by email for non-policy related communications,
you may unsubscribe by following the instructions at the bottom of
any email you receive from us.
We may provide links to
other web sites/apps in our web sites/apps. We are not responsible
for the collection, use, or security of information by the
companies or organizations outside of our site. Please read the
privacy policies of those web sites/apps reached through the use
of links from our site.
Information About Your Transactions
We may collect Information about your transactions and
experiences with us and others, such as your payment history,
claims, coverage, and vehicle changes.
Information from Third Parties
We may receive information about you from consumer reporting
agencies, which provide us with motor vehicle reports, claim
reports, and/or credit information where permitted by law. When
you ask for a rate quotation, we may obtain credit information if
permitted by applicable state law. Our sales and service
representatives do not have access to the details of your credit
information. Other companies who view your credit report will not
see our inquiry. It will be visible only to you. Our inquiry will
not affect your credit score or credit rating. If you commit to
purchase a policy with us, we will also confirm your motor vehicle
record and claims history. As permitted by law, we may also review
your motor vehicle record, claims history, and/or credit
information in connection with any renewal.
Location Services for Mobile Apps
Your current location is only determined if you choose to use a
function on our applications to determine your current location.
If you allow your location to be obtained using our application,
we will use this information to return your estimated location. We
use this information solely to distinguish your current location
and not to identify you. We do not automatically track your
location when you use our apps.
Access and Correction of Personal Information
If you are a resident of Arizona, California, Connecticut,
Georgia, Illinois, Maine, Minnesota, Montana, Nevada, New Jersey,
North Carolina, Oregon, or Virginia, you have the right to access
and correct the personal information that we have collected from
or about you. To do so, simply contact our customer service
department. If you'd like to correct information that you provided
to us, our representative will make the appropriate adjustments to
our records. If you wish to correct personal information provided
to us by a third party (such as a credit rating agency) the
representative will provide you with the applicable third party's
contact information. Upon the request of residents of other
states, we will take reasonable steps to verify the accuracy of
the personal information in our records.
recent version is always posted at our website. For further
have received from you, please contact us.