Contact Us

For general inquiries:
Toll Free: 877.257.5590
Phone: 801.304.5500
Fax: 877.452.6910
Email: info@primeis.com
Chicago Office
303 W. Madison Street
Suite 2075
Chicago, Illinois 60606

Salt Lake City Office
8722 S. Harrison Street
Sandy, Utah 84070

For specific department contact information click on one of the departments below.
Billing & Finance

Questions and concerns regarding billing, payments, statements and account financing.
Toll Free: 800.851.3495
Phone: 801.304.3725
Fax: 800.482.6818
Email: ar@primeis.com

Producer Services

Producer agreements & other documentation in order to conduct business.
Toll Free: 800.421.8328
Phone: 801.304.3726
Fax: 800.262.3719
Email: brokerservices@primeis.com

Claims

Report a claim or an incident, loss run requests (via email only).
24 Hour Emergency Claims: 877-243-8182
Toll Free: 877.585.2849
Phone: 801.304.5530
Fax: 877.452.6909
Email: cda@primeis.com
www.claimsdirectaccess.com

Contract & Policy Services

Assistance for most needs. Policy changes, corrections, filings, certificates, questions on binding requirements & forms, such as claims & warranty, applications & down payments
Toll Free: 800.257.5590
Phone: 801.304.5500
Fax: 877.452.6910
Email: policyservices@primeis.com

Human Resources

Phone: 801.304.5500
Email: hr@primeis.com

Risk Management

Policy Receipt Forms, Risk Management Compliance.
Toll Free: 877.585.2851
Phone: 801.304.3724
Fax: 877.585.2852
Email: rmd@primeis.com

Underwriting

All quotes--new, rewrites, revisions, add or delete coverage, questions about your quote or other coverage requirements.
Toll Free: 877.243.8181
Phone: 801.304.3705
Fax: 800.478.9880
Email: quotes@primeis.com