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Home / Submit Claim

IMPORTANT NOTICE!

It is your contractual responsibility to report any claim, loss or lawsuit, or any incident or event which could reasonably lead to a claim, loss or lawsuit, directly to us as set forth in the policy. If for any reason you are unable to use our Online Claims App for this purpose, it is still your responsibility to report any such claim, loss, lawsuit, incident, or event to us as set forth in the policy by another method such as by telephone at 1-800-257-5590 or by facsimile at 1-877-452-6909. Your failure to do so may jeopardize any coverage as set forth in the policy.

Form Downloads

Automobile Loss Notice
Incident Reporting Form – Services
Incident/Accident Reporting Form
Property Loss Notice
Witness Statement

Online Incident Reporting Form

Please complete the form below. Fields marked with an asterisk are required (*).

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    *All claims are managed by Claims Direct Access (CDA), a Prime affiliated company.

    IMPORTANT NOTICE!

    It is your contractual responsibility to report any claim, loss or lawsuit, or any incident or event which could reasonably lead to a claim, loss or lawsuit, directly to us as set forth in the policy. If for any reason you are unable to use our Online Claims App for this purpose, it is still your responsibility to report any such claim, loss, lawsuit, incident, or event to us as set forth in the policy by another method such as by telephone at 1-800-257-5590 or by facsimile at 1-877-452-6909. Your failure to do so may jeopardize any coverage as set forth in the policy.

    Form Downloads

    Automobile Loss Notice
    Incident Reporting Form – Services
    Incident/Accident Reporting Form
    Property Loss Notice
    Witness Statement

    * For latest ratings, visit www.ambest.com

    Prime Insurance Company BBB Business Review
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    © 2025 Prime Holdings Insurance Services, Inc., all rights reserved | Privacy Policy | Legal Disclaimers

    Prime Insurance Company (“PIC”) is an unlicensed excess and surplus lines insurance company domiciled in the State of Illinois and its principal place of business is in Sandy, Utah. Full disclaimer at www.primeis.com/legal.

    This communication does not contain any assertion, representation, or statement with respect to the business of insurance or with respect to any person in the conduct of his or her insurance business, that is untrue, deceptive, or misleading, and that is known, or that by the exercise of reasonable care should be known, to be untrue, deceptive, or misleading.

    Statements made regarding insurance coverage are for general description purposes only and they do not amend, modify, supplement, or alter any insurance policy in any way, including but not limited to claims purposes, nor do they provide details regarding terms, conditions, coverage, exclusions, or services of any insurance policy. Policy eligibility is subject to underwriting qualifications and approval. Contact PRIME INSURANCE COMPANY for more information.

    All information, content, and materials available on this site are for general informational purposes only. This information does not, and is not intended to, constitute legal advice on any particular set of facts or circumstances, and may not constitute the most current legal developments. No user or browser of this site should act or refrain from acting based on the contents of this site without first seeking legal advice from counsel in the appropriate jurisdiction. This website may also contain links to content from third-party web sites which are intended only as a convenience for the user or browser and are not necessarily recommended or endorsed by Prime Holdings Insurance Services, Inc. and its affiliates. All liability with respect to actions taken or not taken based on the contents of this site are hereby expressly disclaimed. The content on this website is provided "as is" and no representations are made that the content is free of errors.

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