Letter from our President

Dear Valued Partners,

I am thrilled to share with you the exciting journey of Prime Insurance Company. With a vision that began over 40 years ago, we set out to make a difference in the excess and surplus (E&S) lines industry by creating an open market for property and casualty, professional, commercial, and specialty risks.

We have provided solutions when other insurers have declined, non-renewed, and added new exclusions to existing policies. At Prime, our commitment to excellence has shaped our thriving business model, empowering us to achieve over four decades of success and growth. With offices across the United States, in Salt Lake City, UT; Chicago, IL; Exton, PA; and Naples, FL; we are proud to write E&S business in all 50 states.

Prime is rated “A” (Excellent) by A.M. Best and we strive to provide our producers and insureds with exceptional service and reliable coverage. Our dedicated in-house underwriting, claims, policy services, and risk management teams work collaboratively to offer a broad range of coverage in specialty classes. Moreover, our in-house claims team has successfully handled over 70,000 claims, making us a trusted partner in managing claims and lawsuits.

At Prime, we understand the critical importance of careful underwriting and diligent risk management. We know that by mitigating risks, we effectively limit exposure for our insureds and for Prime. In the event of a claim, we are fully committed to providing prompt and efficient claims handling. Our insureds deserve fair treatment, and we go above and beyond to ensure fair claims receive fair payment while remaining firm against unfairly inflated claims. We believe in giving our insureds a voice, even if it means going to court when necessary. Our attention to detail may cost us more, but it ultimately benefits our customers by standing strong against the abuse of the insurance system.

Our primary objective at Prime is to provide the right product or coverage for the right risk at the right time and at the right price. We deeply value meeting the needs of our insureds, making us a stable and reliable partner in times when alternative markets fail. We have heard time and again from insureds who have temporarily left us, only to realize that Prime has always been there for them, ready to step in and provide the support they need.

We are eager to be of service to you. If you have a unique risk or any specialty insurance need, give us a call today, and we will confidently say, “Yes, we can!” Our team at Prime wishes you continued success and prosperity in your business endeavors. We look forward to serving you and being your trusted insurance partner.

Sincerely,